Spending Money on Chairs and Computers

Spending Money on Chairs and Computers

Almost exactly twenty years ago, I arrived in San Francisco to start working at my first startup, Flycast Communications. Flycast was led by Rick Thompson and Larry Braitman, two gentlemen from whom I learned a lot, and this morning, I’m thinking about something Rick said way back then. We were a small startup with zero…

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To Bring In Business, Start Paying Attention

To Bring In Business, Start Paying Attention

The single best way to improve your business development expertise is not to read articles like this. It’s to pay close attention to what the best business developers around you do, then steal from them. Right down my street, in Santa Cruz, California, is a little joint called Charlie Hong Kong, or CHK as it’s…

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Build Client Relationships By Writing Together

Build Client Relationships By Writing Together

One of the most challenging things about business development is overcoming the “Us vs. Them” mentality that inevitably arises. To put it kind of crudely, the other person, the prospective client, often instinctively puts you in the position of the Person Who is Trying to Separate Him From His Money. You end up, therefore, with…

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This Is Why I Have A Business

This Is Why I Have A Business

Here’s an excerpt from an article in Above the Law today: Faced with client pressure to keep down costs and industry competition to achieve the highest profits, law firms now frequently assess which lawyers are worthy enough for the top rungs of partnership. Those who don’t bill enough hours or bring in enough business are quietly…

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Great Branding — How to Make People Care A Lot About Little Pieces of Yellow Paper

Great Branding — How to Make People Care A Lot About Little Pieces of Yellow Paper

It being Olympic season and all, I’ve been watching a lot of sports on television, and one of the most interesting ones is gymnastics, particularly women’s. I have the sense that all the prancing, posing and dance in a floor routine is only there to disguise truly terrifying brute strength. I’m also fascinated by the…

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